Last updated: 24 February 2026
This Privacy Policy explains how Velvet Media Ltd ("we", "us", "our"), the operator of chevets.com, collects, uses, stores and protects your personal data. We are committed to ensuring your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
The data controller responsible for your personal data is:
Velvet Media Ltd
Email: info@chevets.com
2. Information We Collect
We may collect the following categories of personal data:
- Information you provide directly — When you complete our contact form, you may provide your name, email address and message content.
- Automatically collected information — When you visit our website, we may automatically collect certain technical data including your IP address, browser type, operating system, device information, pages visited and referring URLs.
- Cookie data — We use cookies and similar technologies to collect information about your browsing activity. Please refer to our Cookie Policy for full details.
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to enquiries submitted through our contact form.
- To improve our website, content and user experience.
- To analyse website traffic and usage patterns.
- To comply with legal obligations and regulatory requirements.
- To detect and prevent fraud or misuse of our services.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent — Where you have given explicit consent, such as agreeing to the processing of your data when submitting a contact form or accepting cookies.
- Legitimate interests — Where processing is necessary for our legitimate interests, such as improving our website and analysing usage patterns, provided these interests do not override your rights and freedoms.
- Legal obligation — Where processing is necessary to comply with applicable laws and regulations.
5. Data Sharing
We do not sell, trade or rent your personal data to third parties. We may share your data with:
- Service providers — Trusted third-party services that assist us in operating our website and conducting our business, subject to appropriate data processing agreements.
- Legal authorities — Where required by law, regulation or legal process.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for a maximum of 24 months unless a longer retention period is required for legal reasons.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
8. Your Rights
Under UK GDPR, you have the following rights:
- Right of access — You may request a copy of the personal data we hold about you.
- Right to rectification — You may request correction of inaccurate or incomplete data.
- Right to erasure — You may request deletion of your personal data in certain circumstances.
- Right to restrict processing — You may request that we limit the processing of your data.
- Right to data portability — You may request your data in a structured, commonly used format.
- Right to object — You may object to the processing of your data based on legitimate interests.
- Right to withdraw consent — Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at info@chevets.com.
9. International Transfers
We do not routinely transfer your personal data outside the United Kingdom. If such a transfer becomes necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.
11. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a person under 18, we will take steps to delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
13. Complaints
If you are unsatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Website: ico.org.uk
Telephone: 0303 123 1113
14. Contact
For any questions regarding this Privacy Policy, please contact us at:
Velvet Media Ltd
Email: info@chevets.com